Overview
Our refund and returns policy is eligible only if the said part that is purchased, is in the same exact condition as sold. Meaning, we will do our best with packaging, but we DO NOT cover damages caused by shipping companies that rush to move product and are not careful!
If said product is installed and uninstalled without damaging or scratching, and can be used by the next person that buys it, then the return can be completed. Always make sure the product that you are buying, is of the same model of your motorcycle, we provide the model number and the year that the part is for, to help buyers make the correct decision.
It is also recommended that you try to contact us if you are not sure before purchasing, so that we will take a look at the schematics and give our opinion on the subject.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale and offers items cannot be refunded.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: michael paridi 12 Aglantzia Nicosia P.O. 2108 Cyprus.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Since motorcycle parts are expensive, always use a service that can provide tracking, in case of delays or lost we can reach a proper solution.
Need help?
Contact us at admin@alachimotoparts.com for questions related to refunds and returns.
